When will MyDeal be moving to BIG W?

From October 1 2025, the best deals from MyDeal will be available from BIG W. Our customers can continue to shop at MyDeal until September 30th 2025

Why was the decision made to shut down the MyDeal banner?

We want to make sure our customers have the best experience, so we are moving to BIG W - the home of great value for millions of Australian families. By closing the MyDeal customer website, we can help focus our energy on providing the best possible deals on BIG W.

Can I still shop on the MyDeal website?

You can continue to shop safely on the MyDeal website until its shutdown on September 30th 2025. MyDeal is part of the trusted Woolworths Group. If you are unsure, you can currently find many of the same amazing deals on BIG W.

What happens if I have a problem with my order after the MyDeal website has shut down?

Our commitment to our customers extends beyond the operational shutdown. We understand that you may have ongoing questions or require assistance even after this transition. Therefore, we want to assure you that MyDeal customer support channels will remain accessible.

We will provide instructions on how to reach our dedicated support team in advance of the shutdown date. Our goal is to ensure a seamless transition and minimise any disruption to your experience. We appreciate your understanding and continued trust.

What will happen with my personal information / account details after the shutdown?

Your privacy is important to us. We will continue to protect your personal information in line with our privacy policy, available on our website. You may request the deletion of your MyDeal account at any time before the shutdown. You may follow the instructions here to delete your MyDeal accounts. 

Will there be any impact to my linked Everyday Rewards account or points?

There is no impact to your linked Everyday Rewards account. There is no impact to your Everyday Rewards points earned on MyDeal.com.au 

What are the key dates that our customers need to be aware of?

The last day of trade for the MyDeal customer website will be 30 September 2025. Customer accounts will remain active for customers to view order history.