This may be due to one of the below possibilities:
- Typo: Have you checked whether the code has been entered correctly? Our codes are case sensitive, we would recommend copying and pasting the code into the coupon box just before you enter your payment details.
- Expiration Date: Please check the expiration date provided with the discount coupon email to make sure this offer is still valid.
- Restrictions: At this time, all coupons provide a discount, with a minimum $100 product spend, excluding shipping unless otherwise stated.
- Unique Codes: If you receive a unique code from us for a specific discount or promotion, please note that it cannot be used in conjunction with any other discount code and the code can only be used once.
If you are still encountering issues, please submit an enquiry here and we will investigate further for you.