As a first step we ask that you double check your order confirmation email to confirm the options you have selected at the time of purchase. If you have received an incorrect item that you did not order please contact us by logging into your MyDeal Account, going to the My Purchases page and selecting the 'Need Help' button next to the order item.
To help our team process your enquiry we ask that when you submit your enquiry online please also attach some clear photos of the item you have received including the delivery label and packaging. This information will help us to solve the problem swiftly.
Please note: We ask that all reports concerning incorrect products are submitted within 48 business hours from the delivery date.