Please see the below points to ensure your enquiry is directed to the correct place:
- For Order Related enquiries please contact us by logging into your MyDeal Account, going to the My Purchases page and selecting the 'Need Help' button next to the order item.
- For Product Questions please read this article to learn how to submit a question about a particular product.
- For General Enquiries we recommend to try searching our Help Centre which contains many articles which may provide quick answers for your query. Alternatively you can submit an enquiry here.
Phone: (03) 6120 6131 *Please note that we are currently experiencing higher than normal call volumes. We recommend contacting us by submitting an enquiry via the above options and we will get back to you as quickly as we can. Thank you for your understanding during this busy time.
The MyDeal Support Team are available Monday to Friday 9:00AM - 5.30PM (AEST), excluding Victorian public holidays.
We look forward to assisting you.