As a first step, we recommend trying the below trouble shooting tips:

• Check that your internet connection is stable
• If you have several tabs open from the MyDeal website we recommend closing them all except for one tab, then refresh the My Cart page before proceeding to checkout
• If you are using Internet Explorer and you are encountering issues we recommend you to open a different internet browser such as Google Chrome or Firefox and retry making your purchase
• If you are unable to purchase via credit card you may like to try purchasing via the PayPal option, please note, you are not required to set up a PayPal account, simply click the “Pay with a credit or debit card” option.

If you continue to experience issues you can submit an enquiry here.