As a first step, we recommend trying the below trouble shooting tips:
- Check that your internet connection is stable
- If you have several tabs open from the MyDeal website we recommend closing them all except for one tab, then refresh the My Cart page before proceeding to checkout
- If you are using Internet Explorer and you are encountering issues we recommend you to open a different internet browser such as Google Chrome or Firefox and retry making your purchase
- If you are unable to purchase via credit card you may like to try purchasing via the PayPal option, please note, you are not required to set up a PayPal account, simply click the “Pay with a credit or debit card” option.
If you continue to experience issues you can submit an enquiry here.