We would love to hear from you!
For Order Related Enquiries:
Please contact us by logging into your MyDeal Account, going to the My Purchases page and selecting the 'Need Help' button next to the order item. If you do not have a MyDeal Account yet, you can register HERE.
This will allow your message to go directly to the seller for assessment and contribute to a much faster resolution.
For Product Enquiries:
Please see this article HERE with steps on how to submit a question about a specific product. This will allow your message to go directly to the seller so they can provide you with the answers to your questions directly.
For General Enquiries:
We recommend searching our Help Centre articles which may provide quick answers for your query. Alternatively, you can submit an enquiry to the MyDeal customer service team HERE.
MyDeal’s friendly customer service team is based in Melbourne, Victoria and are available via phone (03) 6120 6131, Monday to Friday 10AM - 4PM (AEST), excluding Victorian public holidays. To help speed up the process, please ensure that you have submitted an enquiry prior to your call.
We look forward to assisting you with all your enquiries!