Checked out as a guest? You can raise order help enquiries by creating a MyDeal Account, register HERE.

Please log into your MyDeal Account and click on the My Purchases page. There is a ‘Need Help’ button for each order. Please make sure to select the right order number so your enquiry is routed to the correct seller!

Have a question about a product before purchase? This article HERE explains how to ask the seller.

If you have any technical issues, please submit a general enquiry HERE to reach out to the MyDeal customer service team. We do recommend searching our Help Center articles which may provide quick answers for your query.

Note: Due to COVID-19, our customer service phone line is temporarily unavailable. The MyDeal customer service team and our sellers are providing full support via ticket enquiries, please see above enquiry options.