MyDeal is an online marketplace where our products are provided to you by our various sellers. Our website connects customers with sellers to provide help.
Contact the Seller
Product Query
If you want to know more about a product click HERE.
Order Issues
Our range of products is provided by the sellers directly, we can link you with the seller’s customer service team to resolve any order issues you may face.
To contact the seller please log into your 'MyDeal Account' to raise an order issue ticket. If you checked out as a guest you will need to 'Create Account' first.
- Log into your 'MyDeal Account'
- Head to your ‘My Purchases' page
- Click ‘Need Help’ next to the order you need help with and follow the prompts
Contact MyDeal
Query
If you have any technical issues, please submit a 'General Enquiry' to reach out to the MyDeal customer service team. Did you know you can also check out the MyDeal 'Help Centre' for articles that may answer your questions?
Phone
MyDeal’s friendly customer service team is available via phone at 1300 448 409, Monday to Friday 9 AM - 10 PM (AEST), excluding Victorian public holidays. To help speed up the process, please have your order number, ticket enquiry number or product reference ID handy, so that our team is able to assist you.
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