Checked out as a guest? You can raise order help enquiries by creating a MyDeal Account, register HERE.

Please log into your MyDeal Account and click on the My Purchases page. There is a ‘Need Help’ button for each order. Please make sure to select the right order number so your enquiry is routed to the correct seller!

Have a question about a product before purchase? This article HERE explains how to ask the seller.

If you have any technical issues, please submit a general enquiry HERE to reach out to the MyDeal customer service team. We do recommend searching our Help Center articles which may provide quick answers for your query.

MyDeal’s friendly customer service team is based in Melbourne, Victoria and are available via phone (03) 6120 6131, Monday to Friday 10AM - 4PM (AEST), excluding Victorian public holidays. To help speed up the process, please ensure that you have submitted an enquiry prior to your call.