MyDeal is an online marketplace where our products are provided to you by our various sellers. Our website connects customers with sellers to provide help.

Contact the Seller 

Product Query if you want to know more about a product click HERE.

Order Issues 

Our range of products are provided by the seller’s directly, we can link you with the seller’s customer service team to resolve any order issues you may face. 

To contact the seller please log into your 'MyDeal Account' to raise an order issue ticket. If you checked out as a guest you will need to 'Create Account' first. 

1. Log into your 'MyDeal Account'
2. Head to your ‘My Purchases' page
3. Click ‘Need Help’ next to the order you need help with and follow the prompts

Contact MyDeal

Query

If you have any technical issues, please submit a 'General Enquiry' to reach out to the MyDeal customer service team. Did you know you can also check out the MyDeal 'Help Centre' for articles that may answer your questions.

Phone 

MyDeal’s friendly customer service team is available via phone (03) 6120 6131, Monday to Friday 8AM - 10PM (AEST), excluding Victorian public holidays. To help speed up the process, please have your order number, ticket enquiry number or product reference ID handy, so that our team is able to assist you.