As a first step, we recommend trying the below troubleshooting tips:

• Check that your internet connection is stable
• If you have several tabs open from the MyDeal website we recommend closing them all except for one tab, then refresh
• If you are using Internet Explorer and you are encountering issues we recommend you to open a different Internet browser such as Google Chrome or Firefox
• Try switching devices (Mobile, tablet, desktop)
• Try logging out and back into your MyDeal Account

If you continue to experience issues please submit an enquiry HERE and please specify the device and internet browser you are using, Additionally, please kindly provide a screenshot of the error messages that you may have received.