At MyDeal, we strive to provide a seamless and secure experience for all our users. It is important to remember that using the MyDeal platform from non-Australian IP addresses, such as foreign IPs that are accessed through VPNs or you are outside of Australia, may not be possible.

Here’s what you need to know:

• MyDeal is a marketplace destination for Australian consumers. As a result, accessing our platform from IPs outside Australia, whether through VPNs or other means, may not be possible.
• You may face restrictions when attempting to login when accessing MyDeal from a non-Australian IP address.
• VPNs may also interfere with your ability to log into MyDeal. Using a VPN can mask your true location, which can cause problems with authentication.

If you're experiencing difficulties logging in, here are a few steps you can take:

• Disable any VPN services and try logging in again.
• Ensure that your device's location settings accurately reflect your current location (location should be within Australia).
• Clear your browser's cache and cookies before attempting to log in.
• Contact our customer support team for further assistance.

We have a dedicated customer support team on hand to help you with any login problems or questions you may have.